The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast was absolutely fantastic, offering a great variety of fresh and tasty options that set a positive tone for the day.” view full review
Safe Parking!
“I appreciated the secure parking facilities, which provided peace of mind during my stay.” view full review
Comfortable Bed!
“The bed was incredibly comfortable, ensuring a restful night's sleep and making it difficult to get up in the morning!” view full review
Excellent Shower!
“The shower had fantastic water pressure and hot water that made my mornings refreshing and invigorating.” view full review
General
No smoking on site
Wi-Fi
Free parking
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Children
Children's buffet
Spa & Leisure
Sun terrace
BBQ facilities
Leisure/ TV room
Room features
Heating
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
32 Scotland Road,
Carlisle (Cumbria),
United Kingdom,
CA3 9DG,
Cumbria
Map view
32 Scotland Road,
Carlisle (Cumbria),
United Kingdom,
CA3 9DG,
Cumbria
City landmarks
Castle
Carlisle Castle
1.3
km
Church
Carlisle Cathedral
1.5
km
Museum
Tullie House Museum And Art Gallery
1.4
km
Museum
Cumbria's Museum of Military Life
1.3
km
Milbourne Street
The People First Conference Centre
1.6
km
Park
Bitts Park
1.0
km
3 Hartington Place
Gallery Number Three
1.6
km
Mall
The Lanes Shopping Centre
1.6
km
Collier Lane
Vue Cinema
2.1
km
Brampton Road
Eden Bridge Gardens
880 m
Store
House of Malt
1.6
km
Peter Street
Carlisle Contemporary Arts
1.2
km
Stadium
Brunton Park
2.5
km
Church
St. Paul's church
1.7
km
Houghton Hall Garden Centre
A World in Miniature Museum
2.4
km
1B Finkle Street
Weft Studio
1.5
km
Thornb Moor
Knoxwood Wildlife Rescue Centre
1.9
km
Church
Our Lady Of Eden Catholic Church
1.7
km
Mosque
Carlisle Islamic Mosque Centre
2.2
km
Train Station
Hammonds Pond Railway
3.7
km
Farm
Walby Farm Park
5.1
km
Nearby
Church
Church of St Michael
290 m
Restaurants
Fells Restaurant
0 m
18-32 Scotland Road 18-32 Scotland Road
The Crown Inn Stanwix
40 m
23 Scotland Road
Sunrise Chinese Takeaway
60 m
57 Scotland Road
Golden Pheasant
250 m
Church Street
The Stanwix Chippy
160 m
7 Scotland Road Stanwix
Hungry Horse
970 m
Newmarket Road
Cumbrian Cottage Farm Shop and Tea Room
880 m
Brampton Road A69 Hayton Nr Brampton
Flavors Indian Takeaway
1.5
km
51 Parkside
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Friendly staff
Convenient location
Dated rooms
Lukewarm shower temperature
7.0/10
Very good
Rooms
7.0
Location
7.3
Service
7.3
Dining
6.7
Guest reviews
7.0/10
based on 6 reviews
8.4
8.4/10 based on 1658 reviews
Jay
United States,
March
2024
6.6/10
My stay at the hotel was a mixed experience. The rooms, though a bit dated and cold at times, were decent overall. The service was friendly, although there were minor issues with the heating. The location was convenient with easy access to transportation but lacked some modern amenities. The dining options were hit or miss, with room for improvement in the quality of the food.
Rooms
7.0
The rooms, especially the one in the corners and under/behind the bed, were a bit cold, and I had to request an additional radiator. They do seem a little worn out, but don't judge the whole hotel by just one room like 204.
Service
8.0
The staff, including housekeeping and those in the parking area, were very friendly and polite. However, there were some issues with the heating that needed attention.
Location
7.0
The hotel is a bit of a walk from the city center, but there are regular bus services just outside. It's not the most updated location, but it's decently modern, and the on-site restaurant is quite good.
Dining
5.0
The dining experience, especially the in-room service, was not up to par. The food quality left much to be desired, and it seems like more care should be taken in the kitchen.
Facilities
6.0
The facilities are average, with some areas that could use updating such as the showers and disabled facilities in the bathroom. The hotel is not far from the motorway, but not all comforts are up to the mark.
Rich
United States,
January
2024
7.2/10
The hotel was situated in a bustling location with active nightlife nearby, making it an exciting place to spend the evening. The rooms, although worn down, offered a comfortable stay away from the noisy streets. The service was generally pleasant, especially considering the challenges faced recently by the staff.
Rooms
7.0
The rooms were comfortable but showed signs of wear and tear. The double glazing couldn't block out much of the exterior noise.
Service
7.0
The service was overall pleasant, though there could be improvements in cleaning attention to detail. Despite this, the staff appeared eager to assist, given their recent hardships.
Location
8.0
The hotel's location was very convenient for those arriving by car from out of town.
Dining
7.0
The dining experience offered a varied selection, with buffet-style options. While breakfast had its hiccups initially, the overall quality was good, albeit not as enjoyable as the evening meal.
Facilities
The hotel had adequate facilities to meet basic needs, though some areas could use improvement to enhance the overall guest experience.
Stanley
United States,
September
2023
7.4/10
My stay at the hotel was a nice break during my journey to Scotland. The rooms were of good quality, offering ample space to relax with a sizeable bedroom and a spacious bathroom. The evening food was like an orchestra, and the breakfast, though with some drawbacks, had helpful features like heated trays and a decent scrambled egg option.
Rooms
8.0
The rooms were good quality with enough space to relax and a large bathroom.
Service
9.0
The staff were very polite, helpful, and made me feel important during my stay. They were attentive and well-trained.
Location
7.0
The location was ideal for exploring Carlisle, tracing Hadrian's Wall, and experiencing Norhubria and the East. It was perfect for a stopover on the way to the highlands, despite needing some redecoration.
Dining
6.0
The dining experience was okay, with a choice of continental and cooked breakfast. While there were some hiccups like items not being ready and mixed-up orders, nothing was outstanding nor a major complaint.
Facilities
7.0
The facilities were decent with good car parking onsite and proximity to reception areas.
William
United Kingdom,
July
2023
7.0/10
The hotel is located in a convenient area with plenty of nearby pubs, takeaways, and shops. While the 'suite' in the attic is a bit dated, the delicious cooked breakfast makes up for it. The water pressure in the shower is excellent, but the temperature can be lukewarm. A refresh, especially in the bathroom, would greatly benefit this property.
Rooms
7.0
The 'suite' in the attic was large and spacious. The room looked a bit dated but was comfortable. The water pressure in the shower was excellent, although the temperature was only lukewarm.
Service
6.0
The staff were friendly and helpful, and the room was clean and cozy. However, there was a lack of willingness to engage with guests before 2pm. I would consider staying here again if in the area.
Location
8.0
The hotel's location was good for us, with easy parking. There were nice places to have a drink nearby with friendly bar staff. However, some areas like the fridge were not cleaned properly.
Dining
7.0
The dining experience was good, and the room was excellent. However, there was a mix-up regarding a 'grab bag' that was promised but not provided.
Facilities
7.0
Overall, the facilities were decent. However, the property could use a refresh, especially in the bathroom. Considering the price, it was reasonable for the amenities offered.
Friendly staff
Dated rooms
Luke
United Kingdom,
July
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms were small and very old-fashioned, not what we expected from the pictures. Yet, they were light and airy, suiting our overnight needs adequately. The service was pleasant but seemed a bit inexperienced at times. The hotel's location was decent, with the benefit of ample parking at the rear. Though the dining options were limited and lackluster, it was made up for by a lovely continental breakfast.
Rooms
7.0
The rooms were small and very old-fashioned, differing greatly from the pictures. However, they were light and airy, meeting our overnight requirements adequately.
Service
6.0
The service was pleasant but seemed somewhat inexperienced.
Location
7.0
The location was decent with adequate parking at the rear of the hotel.
Dining
8.0
The dining experience offered a lovely continental breakfast, making up for the limited options.
Facilities
7.0
Facilities were basic but functional.
Nick
United Kingdom,
April
2023
7.0/10
The hotel room was a bit disappointing for the price as it was old-fashioned and in need of renovations, but it was manageable. The service was friendly and welcoming, making our short stay pleasant. The location was convenient with ample parking but lacked enough power sockets in the room. The dining experience could have been better, with some delays, but the grab-and-go options were satisfactory.
Rooms
6.0
The room was okay, very dated and could use some updating.
Service
8.0
The staff went out of their way to be welcoming and friendly.
Location
7.0
Convenient location with plenty of parking, but lacking in power sockets.
Dining
7.0
The grab-and-go options were good, but there were some delays in service.
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